FAQ's

🛍️ Got Questions? We’ve Got Answers!

Welcome to RealCart’s Help Corner — where shopping meets trust! 💙
We believe every customer deserves clarity, comfort, and confidence when shopping with us.
Here are some of the most common questions our shoppers ask — and our Real answers!

1. What makes RealCart different from other stores?

At RealCart, we focus on honest quality and smooth service. Every product we feature is carefully picked to meet modern Indian taste — stylish, practical, and affordable. We don’t just sell, we care about your experience. 💫

2. How do I place an order?

It’s super easy! Just browse, add your favorite items to the cart, and click ‘Buy Now’. RealCart’s checkout process is secure, quick, and smooth — so you can shop without a worry.

3. Is my payment information safe?

Absolutely. 💳
RealCart uses trusted payment gateways and SSL security to protect your data. Your information is 100% safe — because your trust means everything to us.

4. How long will delivery take?

We try to get your RealCart package to you as fast as possible! ⏱️
Usually, deliveries take 10 business days, depending on your location. Each product goes through a quick quality check before shipping — so you always receive the best.

5. Do you offer returns or exchanges?

Yes, we do! 💬
If something isn’t right, just reach out within 2 days of delivery. RealCart believes in happy customers, so we’ll make sure your issue is solved quickly and kindly.

6. How can I contact RealCart support?

You can reach us anytime through our Contact Us page or by email at vedantg.babar@gmail.com.
Our friendly team loves to help — because RealCart is built on real connections.

7. What if my order arrives damaged or incorrect?

Don’t worry! 🌟
If your item arrives damaged or differs from what you ordered, we’ll replace or refund it promptly. We’re proud of our RealCart Promise — satisfaction guaranteed.

8. Do you ship across India?

Yes! 📦
RealCart delivers to almost every corner of India. From metros to small towns, we make sure every shopper gets access to trendy, trustworthy products.

9. How do I track my order?

Once your order is shipped, you’ll get a tracking link by email or SMS. RealCart’s tracking system is smooth and reliable — you can watch your order travel to your doorstep in real time!

10. Why should I subscribe to RealCart’s email list?

Subscribing means joining the RealCart Family! 💌
You’ll be the first to get updates on hot deals, new arrivals, and exclusive gifts. Plus, our subscribers often receive surprise discounts — because we love to reward loyalty!

✨ At RealCart, we believe trust isn’t asked for — it’s earned.
And every day, we work to make your shopping experience Real, Reliable, and Remarkable.

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What’s our biggest fear as a brand?

Our only real fear is RTO — Return to Origin 😔
Not because of the loss — but because it means we couldn’t win your trust.
Every RTO teaches us to be better, deliver faster, and serve you more honestly. ❤️
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REAL TRUST, REAL LOYALTY 💙


                                                                                           - REAL CART